If you’re new to the concept of VoIP (or Voice over Internet Protocol) devices and systems, you’re certainly not alone. It can be a confusing concept to broach, especially to those unfamiliar with how VoIP works, or even what it does. Let’s start with the basics:
VoIP systems are an internet-based alternative to a standard, landline phone system.
Why Make the Switch From Landline?
With the staggering progress in the efficiency, capacity, and reliability of internet infrastructure in the past several years, VoIP devices and systems have become increasingly popular in businesses both big and small. After all, by using VoIP devices, businesses can often forego the hassle and high costs associated with a standard landline phone connection.
So what variables do you need to contemplate when determining whether to use a VoIP system?
Important Considerations
When considering switching from a standard landline system to a VoIP system, many worry about the reliability of the network. It’s a reasonable fear. If the phones are out when that million-dollar client calls or, heaven forbid, someone in the office needs an ambulance, you would find yourself in a bit of trouble. A VoIP system relies on your internet connection to function, so it will be absolutely critical to find out whether your connection is up to the task. That said, with a proper internet connection, VoIP systems are capable of being just as reliable as a landline phone, and sometimes even outperform landline connections.
You might also consider both the reduced cost and the convenience of VoIP systems, which are arguably the key reasons many opt to switch to VoIP in the first place.
Cost of Landline Versus VoIP
First, think about the cost. VoIP systems are almost always cheaper than landline phones in nearly every way. Setting aside the cost of the hardware and set-up labor, which you would pay regardless of which system you use, the cost to operate a VoIP phone is minuscule. For instance, international calls generally cost either next to nothing or cents per minute compared to the multiple dollars each minute costs on the same call with a landline phone. Similarly, domestic calls are generally included in subscriptions which often cost half as much (or less) per user than a typical landline connection.
The Convenience of VoIP
The convenience of a VoIP phone system is also a very compelling reason to consider the switch. Since the phone connection is internet-based, you can operate your phone anywhere you can set up your laptop. If you travel, you can access your phone system from just about any place with a public WiFi connection available. The ability to answer calls and check your voicemail during the otherwise useless time between flights is, in itself, a reason to consider switching to a VoIP service. All things considered, the accessibility of a VoIP phone is simply unrivaled when compared to a landline connection.
Moving Forward and Making a Decision
In essence, there’s a lot to consider, but we’re always here to help with any questions you may have. At My Computing RX, we have the experience and technical skills necessary to answer your questions in regard to your internet connection, VoIP devices generally, and whether a VoIP phone system may be a good solution for your business.